At 399bat, we genuinely believe that cricket betting and casino games should be entertaining — not a source of stress, debt, or harm. This page is your complete guide to the tools, resources, and policies that 399bat has in place to help every Pakistani player stay in control of their gambling activity.
Every 399bat account holder has access to these responsible gaming tools — free of charge, effective immediately, and available around the clock. You are always in control.
Set a daily, weekly, or monthly deposit cap in PKR directly from your 399bat account settings. Once your limit is reached, no further deposits are accepted until the period resets. Decreasing your limit takes effect immediately; increasing it requires a 24-hour cooling period to prevent impulsive decisions.
Tell 399bat how long you want to play in a single session. When your chosen time is up, the platform will display a prominent reminder and, if you prefer, log you out automatically. This feature is particularly useful during long PSL match days or extended casino sessions that can blur the passage of time.
Enable reality check notifications that pop up at intervals of your choice — every 30, 60, or 90 minutes — showing how long you have been playing and your net session result. A quick look at the numbers is often all it takes to make a mindful decision about whether to continue or take a break.
Need a short break without committing to full self-exclusion? A 399bat cooling-off period suspends your account for a defined duration — 24 hours, 3 days, 7 days, or 30 days. During this time, you cannot log in, deposit, or place bets. The restriction lifts automatically when the period ends.
If you feel gambling has become a problem, 399bat's self-exclusion tool closes your account for a minimum of 6 months or permanently, at your choice. Once activated, no marketing communications will be sent, and re-registration attempts will be blocked. Contact live support or email [email protected] to activate this at any time.
Set a maximum amount in PKR that you are comfortable losing within a given period. Once your loss limit is reached, your betting access is suspended for the remainder of that period. Like deposit limits, reducing a loss limit applies instantly while any increase requires a 24-hour wait to encourage careful reflection.
Activating any responsible gaming feature on 399bat takes less than two minutes. Here is exactly how to do it from your account dashboard.
Access your 399bat account using your registered mobile number or email address and your password. Two-factor authentication users will need to complete the OTP step as usual.
Click on your profile icon in the top right corner of the platform and select "Account Settings" from the dropdown. On mobile, tap the hamburger menu and navigate to "My Account".
Locate the "Responsible Gaming" tab within your account settings. All available protection tools — deposit limits, session limits, reality checks, cooling-off, and self-exclusion — are listed here in one place.
Choose the tool you want to activate, enter your preferred values, and confirm. Most restrictions take effect immediately. You will receive a confirmation email at your registered address once the change is saved.
Need help setting limits? If you are unsure which tool is right for your situation, 399bat's live support team is available 24/7 and can walk you through the options without judgment. You can also contact us at [email protected] and our responsible gaming team will respond promptly.
Gambling problems can develop gradually. Many players from Karachi to Lahore to Islamabad do not realise there is an issue until significant harm has already occurred. Recognising the early signs is the most important first step.
If you recognise any of these signs in yourself or someone you know, please use the 399bat self-exclusion tool immediately or contact our support team. Taking action early makes recovery significantly easier.
Answer these questions honestly. If you answer "yes" to two or more of them, we strongly encourage you to use 399bat's responsible gaming tools or speak with a support professional.
Have you ever bet more than you could actually afford to lose in a single session or over a short period of time?
Have you ever needed to gamble with larger and larger amounts of money to feel the same excitement you used to get from smaller bets?
Have you tried to win back money you lost through gambling by placing more bets, even when you knew it was a bad idea?
Has gambling caused arguments or tension with your family, friends, or colleagues in the past 12 months?
Have you ever borrowed money — from family, friends, a bank, or any other source — specifically to gamble or to cover gambling debts?
Do you feel restless, irritable, or anxious when you go for an extended period without gambling?
Have you ever tried to hide how much time or money you spend gambling from the people around you?
Have you ever missed work, skipped a family event, or neglected other important responsibilities because of gambling?
Two or more "yes" answers suggest that gambling may be causing harm in your life. You are not alone — and help is available. Reach out to 399bat's responsible gaming team via live chat, or activate self-exclusion from your account settings right now.
A quick overview of every limit type available in your 399bat account settings — all denominated in Pakistani Rupees and adjustable at any time.
Set a max PKR deposit amount per calendar day.
Cap your total deposits across any rolling 7-day window.
A hard monthly ceiling on all deposits to your 399bat wallet.
Define the maximum PKR loss you are comfortable with per period.
Automatic logout after a set number of minutes per session.
Cap the total PKR amount you can stake within a given period.
399bat enforces a minimum age of 21 years without exception. This is not simply a regulatory formality — it is a genuine commitment to ensuring that vulnerable young people are never exposed to gambling products on our platform.
During the registration process, every new 399bat account holder must confirm that they are aged 21 or over. Before any withdrawal can be processed from a new account, documentary proof of age — typically a copy of your Pakistani CNIC — must be submitted and verified by the 399bat KYC team.
Any account found to belong to an individual under the age of 21 will be closed immediately, all funds will be returned, and any winnings will be forfeited. If you suspect that someone under 21 is using a 399bat account, please contact [email protected] without delay.
Protecting Young People at Home: If you share a device with younger family members, we strongly recommend enabling parental controls or device-level content filters. Tools such as Net Nanny and similar software can prevent access to gambling sites and provide an additional layer of protection beyond 399bat's own age verification measures.
Registration Declaration
You confirm you are 21+ at the point of creating your 399bat account. Providing false information is a violation of the Terms and Conditions.
CNIC Verification
Before your first withdrawal, your Pakistani CNIC is reviewed by the 399bat KYC team to confirm your name, date of birth, and identity.
Ongoing Monitoring
The 399bat compliance team conducts periodic reviews of account activity and may request additional documentation at any time to confirm ongoing eligibility.
Immediate Account Closure
Any account confirmed to belong to a person under 21 is closed without notice. Deposited funds are returned; any winnings are voided.
399bat is built for Pakistani players who love cricket, casino games, and the thrill of a good bet — while staying in control. Set your limits, play within them, and enjoy every session. 21+ only. Gamble responsibly.